Privacy Policy for RapidPro Immigration Solutions

---

PRIVACY POLICY - OUR PLEDGE

RapidPro Immigration Solutions LLC

Effective Date: June 11, 2026 | Last Updated: June 11, 2026

Introduction

RapidPro Immigration Solutions LLC ("Company," "we," "us," or "our") is a business-to-business administrative and legal support services firm. We provide case support, document preparation, file management, and paralegal-level administrative services exclusively to licensed attorneys and accredited law firms ("Client Firms").

This Privacy Policy governs how we collect, use, store, protect, and disclose information entrusted to us by Client Firms in connection with our services. It also establishes our firm's binding commitments regarding the confidentiality of all end-client data, case files, and communications.

This Policy applies to:

• Licensed attorneys and law firms who contract with us
• Authorized staff and agents of those firms
• All information, data, and documentation provided to us in the course of service delivery

By engaging our services or accessing our website, you acknowledge and agree to the terms of this Privacy Policy.

Our Core Commitment to Confidentiality

RapidPro Immigration Solutions LLC operates as a trusted, behind-the-scenes support partner to law firms and attorneys. We recognize that the information you share with us — including client identities, case strategy, legal documents, and communications — is among the most sensitive data that exists in any professional relationship.

We are unconditionally committed to the following principles:

• Your clients are your clients — not ours. We do not maintain, cultivate, or solicit any relationship with your clients independently of your firm.
• We will never contact your clients directly for any reason whatsoever, unless you provide explicit written authorization to do so on a case-by-case basis.
• All case data, documentation, and communications are treated as strictly confidential and are used solely for the purpose of fulfilling your service requests.
• We do not market to, solicit, or communicate with end-clients under any circumstances, including following the conclusion or termination of services.
• All personnel who access client or case information are bound by written confidentiality agreements.

This commitment is not a courtesy — it is a contractual and operational obligation built into every engagement.

Information We Collect

Information Provided by Law Firms and Attorneys

In the course of providing services, we receive and process the following categories of information provided directly by contracting firms:

Business and Contact Information:

• Law firm name, address, and contact details
• Attorney names, bar numbers, and professional credentials
• Designated staff contacts and authorized representatives
• Billing and payment information

Case and Client Data Transmitted by the Firm:

• End-client biographic and identifying information (names, dates of birth, nationalities)
• Government-issued identifiers (A-numbers, passport numbers, receipt numbers, case numbers)
• Case documentation, supporting evidence, and legal correspondence
• Employment, educational, and family records
• Medical or financial documentation (when applicable to the case file)
• Case strategy notes, instructions, and attorney work product

Service and Communication Data:

• Service requests, project briefs, and task instructions
• Email correspondence and platform communications
• Invoices, payment records, and service history
  Important: All end-client data received is the sole property of the contracting law firm and is processed exclusively under the firm's direction and authorization.

Automatically Collected Website Data

When authorized users interact with our website, we may automatically collect:

• IP address, device type, and browser information
• Pages visited, session duration, and referral source
• Access timestamps
• Cookie and analytics data

How We Use Information

We use all information strictly and only for the following purposes:

Service Delivery:

• Completing assigned administrative tasks, form preparation, and document management
• Organizing, formatting, and assembling case submission packets per firm instructions
• Performing data entry into case management systems as directed
• Coordinating task workflows with authorized firm personnel only

Business Operations:

• Billing, invoicing, and account management
• Responding to firm-initiated inquiries
• Maintaining service records and project documentation

Compliance and Legal Obligations:

• Meeting contractual obligations to Client Firms
• Complying with applicable federal and state laws
• Responding to lawful legal process (with immediate notice to the contracting firm when permitted)
• Protecting against fraud or unauthorized use of our systems

We do not use client or case data for:

• Marketing, solicitation, or outreach of any kind to end-clients
• Research, publication, or case studies without explicit written consent
• Training AI systems with identifiable case data
• Sale, lease, rental, or transfer to any third party

Confidentiality of End-Client Information

This section governs our firm's obligations with respect to the confidentiality of information that belongs to your clients.

No Direct Client Contact Policy

RapidPro will not contact, communicate with, solicit, or engage your clients — directly or indirectly — under any circumstances, unless:

1. You have provided prior, explicit, written authorization specifying:
   
   • The client to be contacted
   • The purpose and scope of the communication
   • The authorized method of contact
   • The time frame in which contact is authorized

Any verbal instruction to contact a client will be confirmed in writing before any contact is initiated. This policy survives the termination or expiration of the service agreement.

Information Compartmentalization

• End-client data is compartmentalized by firm and by case
• Personnel only access information necessary to complete their assigned tasks ("need-to-know" access)
• No cross-firm data sharing, commingling, or exposure occurs at any time
• Case files are stored and labeled in a manner that identifies them exclusively as property of the contracting firm

Confidentiality Agreements

All RapidPro employees, independent contractors, subcontractors, and authorized personnel who interact with client or case data are required to execute binding written confidentiality and non-disclosure agreements prior to accessing any information. These agreements:

• Prohibit disclosure of any firm or client information to unauthorized parties
• Survive the termination of the individual's engagement with RapidPro
• Include provisions for legal remedies in the event of breachpro.bloomberglaw
• Require personnel to report any suspected unauthorized disclosure immediately

Data Security Safeguards

We implement a layered, multi-tiered security program designed to protect all information entrusted to us by law firms and their clients.

Technical Safeguards

• Encryption in transit: All data transmitted between parties uses SSL/TLS encryption protocols
• Encryption at rest: Case files and sensitive documents are stored using AES-grade encryption
• Access controls: Role-based access controls (RBAC) restrict data access to authorized personnel only
• Multi-factor authentication (MFA): Required for all systems that store or process client data
• Firewalls and intrusion detection: Active monitoring and perimeter defense on all networked systems
• Secure file transfer: Client documents are received and transmitted via encrypted, password-protected channels — never via unsecured email or public file-sharing services
• Regular security patching: All software and systems are maintained with current security updates
• Audit logging: System access and file activity are logged and monitored for anomalies

Physical Safeguards

• Restricted physical access to workstations and devices containing sensitive data
• Screen-lock and auto-logout policies enforced on all devices
• Secure disposal of any physical documents containing sensitive information (cross-cut shredding)
• No printing of sensitive case data except when operationally required, with immediate secure disposal

Administrative Safeguards

• Written confidentiality and NDA agreements for all personnel
• Privacy and security training for all staff upon onboarding and annually thereafter
• Internal policies governing acceptable use of systems and data
• Vendor due diligence and data processing agreements with all technology providersintegrisit
• Documented incident response and breach notification procedures
• Regular internal risk assessments and compliance reviews

Limitations of Security

While we implement industry-standard security measures, no system is completely immune to risk. In the event of a security incident affecting your firm's data, we will notify you promptly in accordance with applicable breach notification laws and our contractual obligations, providing all available details about the nature and scope of the incident.

How We Share Information

We share information only as strictly necessary to perform services. We never share client or case data without authorization from the contracting law firm.

Authorized Sharing

RecipientBasis for SharingContracting attorney or firmDirection and authorization from the firmDesignated firm personnelPer firm's written instructionsThird-party service providersOnly as necessary for service delivery (see below)Legal or regulatory authoritiesOnly when required by law

Technology and Service Vendors

We use a limited set of vetted technology providers to support our operations, including:

• Secure cloud storage and document management platforms
• Encrypted communication tools
• Payment processing services
• CRM and task management systems

Each vendor is subject to a written Data Processing Agreement (DPA) or confidentiality agreement requiring them to:

• Process data only as instructed by RapidPro
• Maintain security standards equivalent to our own
• Not disclose or use data for any independent purpose
• Cooperate with data subject rights requests

We Do Not Share With:

• Other law firms or attorneys not affiliated with your engagement
• Marketing companies, data brokers, or analytics firms
• Any party seeking to contact or solicit your clients
• Any entity outside the scope of active service delivery

Liability and Indemnification

Our Liability Commitments

RapidPro Immigration Solutions LLC accepts responsibility for its obligations under this Privacy Policy and any executed service agreement. Specifically:

We accept liability for:

• Unauthorized disclosure of confidential information resulting from our negligence or willful misconduct
• Failure to maintain agreed-upon security standards
• Breach of the No Direct Client Contact Policy
• Actions of our employees, contractors, or agents that violate this Policy

Limitations of Liability:

• Our total aggregate liability for privacy-related claims shall not exceed the total fees paid by the Client Firm in the twelve (12) months preceding the incident
• We are not liable for breaches resulting from information disclosed by the Client Firm to unauthorized parties prior to our receipt
• We are not liable for security incidents arising from vulnerabilities in systems, software, or communications platforms controlled solely by the Client Firm

Indemnification

RapidPro agrees to indemnify, defend, and hold harmless the contracting attorney or law firm from and against any claims, damages, penalties, or losses arising from:halpernadvisors+1

• Our unauthorized disclosure of confidential information
• Our breach of the No Direct Client Contact Policy
• Our gross negligence or willful misconduct in the handling of data
• Violations of this Privacy Policy by our personnel or contractors

Client Firms agree to indemnify RapidPro from claims arising from:

• Information submitted by the firm that was inaccurate, incomplete, or improperly obtained
• Instructions provided by the firm that caused a privacy violation
• The firm's own breach of applicable data protection laws

Breach Notification Obligations

In the event of a confirmed or suspected data breach affecting firm or client information, RapidPro will:

1. Notify the contracting firm in writing within 72 hours of discovery
2. Provide all available information about the nature, scope, and timing of the incident
3. Cooperate fully with the firm's legal counsel and any investigation
4. Take immediate remedial action to contain and mitigate the breach
5. Provide a written incident report and corrective action plan

Data Retention

We retain information in accordance with contractual obligations and applicable law:

Data CategoryRetention PeriodClient and case filesPer firm instructions; minimum 7 yearsService and project records7 years from date of serviceBilling and financial records7 years for tax and accounting complianceCommunications and correspondence3–5 years, or as required by contractAccess and audit logs3 yearsSession cookiesDeleted upon browser close

Upon expiration of the retention period, or upon written request from the contracting firm, all relevant data is securely deleted or returned to the firm. We do not retain copies beyond contractual or legal requirements.

Third-Party Links

Our website may contain links to third-party platforms or tools. This Policy applies only to information we collect and process. We encourage Client Firms to review the privacy policies of any third-party platforms used in connection with our services.

Your Rights as a Client Firm

Client Firms may at any time:

• Request an accounting of what data we hold related to their firm and cases
• Request correction of any inaccurate records
• Request deletion of data, subject to legal and contractual retention requirements
• Instruct us to restrict processing of specific data
• Receive a copy of their data in a structured, portable format
• Terminate data processing upon conclusion of services, with confirmation of deletion

All such requests must be submitted in writing to the contact information below.

California Privacy Rights (CCPA/CPRA)

To the extent applicable, California-based firms and individuals have rights under the California Consumer Privacy Act and California Privacy Rights Act, including rights to know, access, correct, delete, and opt out of the sale of personal information. We do not sell personal information. Requests may be submitted as described in the Contact section.

European Privacy Rights (GDPR)

Where applicable to firms or individuals in the European Union or United Kingdom, we comply with GDPR and UK Data Protection Act 2018 obligations, including rights of access, rectification, erasure, restriction, portability, and objection. Contact us to exercise these rights.

Children's Privacy

Our services are directed exclusively to licensed legal professionals and business entities. We do not knowingly collect information from individuals under 18 years of age.

Policy Updates

We may update this Policy periodically. Material changes will be communicated to contracting firms by email and posted on our website with a revised effective date. Continued use of services after the effective date constitutes acceptance.

Governing Law

This Privacy Policy is governed by the laws of the State of California, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in the federal or state courts of Los Angeles County, California.

Disclaimer

RapidPro Immigration Solutions LLC provides administrative and document support services to attorneys and law firms. We are not a law firm and do not provide legal advice or legal representation. Nothing in this Privacy Policy creates an attorney-client relationship or constitutes legal counsel. For questions regarding legal compliance obligations, consult your firm's designated legal counsel.

Contact Us

RapidPro Immigration Solutions LLCEmail: info@rpdimmigration.com
Phone: 559-200-3902
Address: 8605 Santa Monica Blvd, #529175, West Hollywood, California 90069, USA

We respond to all written privacy inquiries and firm requests within 45 days of receipt, or sooner as required by law.

© 2026 RapidPro Immigration Solutions LLC. All rights reserved.
Last Updated: June 11, 2026